Six ways in. Each one reaches the person who handles that thing, not a shared queue. Pick the row that matches what you need and the reply time is on it.
Account support
Billing, dashboard access, or a briefing that has not arrived. Clients only. Have your reference to hand.
Reply within 1 business day
Business assessment
Ask us to look at your domain, your systems and your staff. Cost confirmed inside a business day.
Reply within 1 business day
Partnership enquiries
White-label partner program, integration, and co-distribution. Accounting firms, insurance brokers, law firms, and managed service providers.
Reply within 2 business days
Press & media
Interviews and background for journalists and researchers writing about data exposure.
Reply within 2 business days
Privacy & data requests
Asking to see what we hold on you, or to have it deleted. PIPEDA and CCPA.
Reply within 30 days, by statute
Legal & compliance
Subpoenas, regulator letters, and anything coming from counsel.
Reply within 2 business days
Protector Class operates from Toronto and New York. All data is processed and stored in North America.
General · Client support · Legal
Partnerships and new business
Fill out the form and the analyst desk will reply within one business day from an authenticated Protector Class address. No automated replies.